Last Updated: January 15, 2025 | Effective Date: January 15, 2025
1. Introduction
FluxRANet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in courses, and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. Your continued use of our website and services signifies your acceptance of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Registration Information: Name, email address, password, phone number, date of birth, and location when you create an account
- Course Enrollment: Enrollment data, payment information (processed securely), learning preferences, and course selections
- Communication: Messages, questions, feedback, and support tickets you send to us
- Profile Information: Educational background, work experience, career goals, and professional interests
- Payment Information: Billing address, payment method details (handled by secure payment processors)
2.2 Information Collected Automatically
- Usage Data: Pages visited, courses viewed, videos watched, time spent on content, quiz responses, and project submissions
- Device Information: IP address, browser type, operating system, device type, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to improve user experience, analyze usage patterns, and maintain session data
- Analytics: Performance data, engagement metrics, and interaction patterns across our platform
2.3 Information from Third Parties
- Information from educational partners for course credits verification
- Data from social media platforms if you choose to link your account
- Information from payment processors for transaction verification
3. How We Use Your Information
We use the information we collect for the following purposes:
- Course Delivery: Delivering courses, tracking progress, assigning grades, and issuing certificates
- Account Management: Creating and managing your account, authenticating identity, and resetting passwords
- Communication: Sending course notifications, updates, announcements, and responding to inquiries
- Personalization: Customizing content recommendations and learning experiences based on your preferences and progress
- Research and Analytics: Analyzing platform usage to improve courses, services, and user experience
- Safety and Compliance: Detecting and preventing fraud, enforcing our Terms of Service, and complying with legal obligations
- Marketing: Sending promotional materials and newsletters (only if you opt-in; you can unsubscribe anytime)
- Career Services: Matching with job opportunities, resume reviews, and career coaching
4. Information Sharing
4.1 When We Share Information
- Service Providers: Third-party vendors who provide payment processing, email delivery, analytics, and technical support
- Educational Partners: Institutional partners for credit verification and academic record purposes (only with your consent)
- Career Partners: Employers and recruitment partners (only with your explicit permission for job matching)
- Legal Requirements: When required by law, court order, or government authority
- Business Transitions: In case of merger, acquisition, or sale of assets (you will be notified)
4.2 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
5. Data Security
We implement comprehensive security measures to protect your personal information:
- SSL/TLS encryption for data transmitted over the internet
- Secure password storage using industry-standard hashing algorithms
- Access controls limiting employee access to personal data
- Regular security audits and penetration testing
- Secure payment processing through PCI-DSS compliant processors
- Backup systems to prevent data loss
Note: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information transmitted over the internet.
6. Your Privacy Rights
6.1 GDPR Rights (For EU Residents)
- Right of Access: Request a copy of your personal data we hold
- Right to Correction: Request correction of inaccurate information
- Right to Deletion: Request deletion of your personal data (subject to legal exceptions)
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Receive your data in a structured, portable format
- Right to Object: Object to certain types of data processing
6.2 Marketing Preferences
You can manage communication preferences by:
- Unsubscribing from emails via the unsubscribe link in any marketing communication
- Updating notification settings in your account dashboard
- Contacting us directly to adjust communication preferences
6.3 Cookie Management
You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.
7. Data Retention
We retain personal information for as long as necessary to provide services and fulfill legal obligations:
- Active Student Data: Retained while enrolled and for 7 years after course completion for certificate verification
- Inactive Accounts: Deleted 2 years after last login (unless required for legal compliance)
- Communication Records: Retained for 3 years for support purposes
- Payment Records: Retained for 7 years for tax and audit purposes
You can request data deletion at any time, subject to legal and contractual obligations.
9. Policy Changes
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the updated policy. We encourage you to review this policy regularly for updates.